D'Nesha Jones
Rocky Mount,NC
Summary
Strategic-thinking professional with over 5 years of experience building relationships, cultivating partnerships, and growing profit by establishing trust within healthcare companies in the community. Excellent networking and lead development skills. Dedicated to providing innovative and effective business results.
Overview
5
5
years of professional experience
Work History
TCM Case Manager
Primary Health Choice
Rocky Mount, NC
02.2023 - Current
- Developed plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
- Created databases for storing electronic health documents in a secure manner.
- Executed quality assurance checks on incoming data to ensure accuracy.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Care Manager Supervisor
One to One with Youth
Wilson, NC
02.2022 - 02.2023
- Provided mentorship and coaching to staff in order to develop their skillsets and increase efficiency.
- Monitored patient outcomes, identifying areas of improvement in service delivery and developing solutions accordingly.
- Maintained physical and electronic records, ensuring accuracy and security of information.
- Assisted in preparing reports on the status of records management activities.
Office Manager
Quality Care Solutions Inc
Rocky Mount, NC
04.2021 - 02.2022
- Developed and implemented behavioral health programs to meet the needs of clients.
- Developed and maintained spreadsheets for medical records management, including storage, retrieval, retention and destruction of medical records.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Analyzed data to identify trends or issues related to quality assurance and quality improvement initiatives.
Case Manager
Edgecombe County Public Schools
Pinetops, NC
08.2019 - 03.2021
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Monitored progress of cases and provided feedback on outcomes.
Education
Master of Science - Strategic Leadership
North Carolina Wesleyan College
12-2024
Bachelor of Arts - Psychology
North Carolina Wesleyan College
2018
High School Diploma -
Northern Nash High School
2011
Skills
- Strategic Planning
- Documentation And Reporting
- MS Excel, SQL
- Business Intelligence
Timeline
TCM Case Manager
Primary Health Choice
02.2023 - Current
Care Manager Supervisor
One to One with Youth
02.2022 - 02.2023
Office Manager
Quality Care Solutions Inc
04.2021 - 02.2022
Case Manager
Edgecombe County Public Schools
08.2019 - 03.2021
Master of Science - Strategic Leadership
North Carolina Wesleyan College
Bachelor of Arts - Psychology
North Carolina Wesleyan College
High School Diploma -
Northern Nash High School
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