Doga Zararsizoglu
Los Angeles,CA
Summary
I’m a highly motivated and customer-focused sales professional with a strong background in hospitality and service. I know how to connect with people, understand their needs, and create a great shopping experience. I have a passion for fashion, especially high-quality, well-crafted products, and I take pride in representing a brand with confidence.Â
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Gastroboteats
Los Angeles, CA
12.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Server
Lux Serve LA
Los Angeles, CA
03.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Salesperson
Arketa Designer Clothing Store
Los Angeles, CA
06.2023 - 03.2024
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Assisted customers in selecting appropriate products or services for their needs.
- Monitored inventory levels and placed orders as needed.
- Analyzed customer feedback to identify areas of improvement in product offerings.
Sales Associate
Junus Coban (Fashion Industry)
, CA
01.2022 - 03.2023
- Processed transactions using a point-of-sale system.
- Placed special orders or called other stores to find desired items.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Restaurant Busser
Suadiye Hotel
Turkey, Istanbul
01.2016 - 01.2017
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Swept, mopped and removed debris from dining room floors.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Washed dishes and disposed of trash in designated receptacles.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Handled cash payments accurately following established procedures.
- Performed opening duties including setting up side stations for service staff.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Greeted customers and provided menus; took beverage orders and delivered drinks.
Education
Associate of Arts - Fashion Design
Santa Monica College
Santa Monica, CA04-2022
High School Diploma -
Dudullu Fen Bilimleri Lisesi (Highschool)
Turkey04-2019
Skills
- Customer Engagement
- Menu development
- Customer service best practices
- Catering Coordination
- Money Handling
- Employee training
- Inventory management
- Financial reporting
- Team building
- Sales optimization
Timeline
Restaurant Manager
Gastroboteats
12.2023 - Current
Salesperson
Arketa Designer Clothing Store
06.2023 - 03.2024
Server
Lux Serve LA
03.2023 - Current
Sales Associate
Junus Coban (Fashion Industry)
01.2022 - 03.2023
Restaurant Busser
Suadiye Hotel
01.2016 - 01.2017
Associate of Arts - Fashion Design
Santa Monica College
High School Diploma -
Dudullu Fen Bilimleri Lisesi (Highschool)