Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dolli Broderick

Safford,Az

Summary

  • Receptionist

  • Customer Service Expert MS Office "Power User" Adept Written/Verbal Communicator

Overview

26
26
years of professional experience

Work History

Support Staff/Receptionist

Palomita Children Center
Safford, Az
09.2011 - Current

: Served as first point of contact for parents, as well as faculty and the staff calling or visiting the center. Efficiently operated and educating children while in the center. Provided prompt, courteous and knowledgeable assistance to parents and children while in my care.

:Cared for, reassured, and interacted in many different faucets with the children.

Receptionist/Processing Assistant

Jackson Hewitt Tax Service
Safford, Az
01.2011 - 04.2011

:Processing and preparing customer record.

:Customer interaction, handling and assessing.

:Utilize company software office programs to process and provide reports and information to manager.

Assistant Manager/Freight Team

Stage, INC
Safford, Az
08.2005 - 07.2010

:Performed many duties to include opening and closing of location, reading,and assessing and executing marketing plans and directives.

:Responsible for scheduling, assisted in payroll and cash management and ordering of product.

:Reviewing reports and executing actions plans.

:Handling customer service incidents and serving the needs and concerns of the employees.

Team Lead

KFC, INC
Safford, Az
06.1999 - 06.2004

: Assist in the daily operations of the restaurant.

:Ordered product, handled shift change money accounting and accuracy.

:Assisted in scheduling of shifts.

:Provided Customer Service. Effectively handled customer service issues.

Receptionist Intern

Safford Middle School
Safford, Az
08.1998 - 05.1999

:Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issue with expediency.

:Demonstrated proficiencies in telephone and front-desk reception within a multi-function environment.

:Respected by management for the quality and timeliness of duties, attention to detail, and exemplary customer service delivery and team-player attitude.

Receptionist Intern

Mt. Graham High School
Safford, Az
08.1998 - 05.1999

:Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

:Demonstrated proficiencies in telephone and front-desk reception within a multi-function environment.

:Respected by management for the quality and timeliness of duties, attention to details, and exemplary customer service delivery and team-player attitude.

Education

High School Diploma - General

Mt. Graham High School
12

Skills

  • Office Skills: Telephone & Front Desk Receptionist Customer Service Records Management Reports & Spreadsheet Complaint Handling
  • Computer Skills: Data Entry (45 WPM) Words Excel Windows Vista/XP

Accomplishments

Mt. Graham High School Award for Excellence in English Studies

Mt. Graham High School English Scholarship

Timeline

Support Staff/Receptionist

Palomita Children Center
09.2011 - Current

Receptionist/Processing Assistant

Jackson Hewitt Tax Service
01.2011 - 04.2011

Assistant Manager/Freight Team

Stage, INC
08.2005 - 07.2010

Team Lead

KFC, INC
06.1999 - 06.2004

Receptionist Intern

Mt. Graham High School
08.1998 - 05.1999

Receptionist Intern

Safford Middle School
08.1998 - 05.1999

High School Diploma - General

Mt. Graham High School
Dolli Broderick