Dolores Flores
Cedarville,NJ
Summary
Dynamic bilingual professional with a proven track record in customer service and cash handling accuracy, demonstrated at Aldi and Dunkin' Donuts. Excelled in team leadership and positive customer engagement, enhancing shopping experiences and operational efficiency. Skilled in fostering a welcoming atmosphere and executing financial transactions with precision.
Overview
7
7
years of professional experience
Work History
Store Associate
Aldi
Bridgeton, NJ
07.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Lead Store Associate
Aldi
Bridgeton, NJ
05.2020 - 10.2021
- Provided support to fellow associates in various departments as needed
- Managed financial transactions accurately, ensuring proper cash handling and daily reconciliations.
- Participated in weekly meetings with upper management to discuss sales performance, goals, and strategies for improvement.
Barista
Dunkin' Donuts
Millville, NJ
02.2018 - 05.2020
- Maintained a clean workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods.
- Contributed to a positive team environment through effective communication.
Education
Associates - Social Science
Rowan College of South Jersey
Vineland, NJSkills
- Customer Service
- Cash Handling Accuracy
- Attention to Detail
- Team Collaboration
- Team Leadership
- Friendly and Helpful
- Positive Customer Engagement
- 100% fluency in English and Spanish
Timeline
Store Associate
Aldi
07.2024 - Current
Lead Store Associate
Aldi
05.2020 - 10.2021
Barista
Dunkin' Donuts
02.2018 - 05.2020
Associates - Social Science
Rowan College of South Jersey