Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dolores Munoz

Memphis,TN

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated through a dynamic role at Wolfchase Toyota. Skilled in sales strategies and relationship building, consistently exceeding expectations by leveraging product knowledge and customer service excellence. Achieved significant improvements in client retention and sales outcomes by applying effective consultation techniques.

Work History

Sales Consultant

Wolfchase Toyota
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Front Desk Receptionist

Quality Inn Hotel
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

    • Warehouse Packager

    Bosch
  • Reduced returns due to damaged goods through thorough inspection of products before packaging them securely.
  • Ensured accuracy in order fulfillment by carefully picking items according to pick lists.
  • Streamlined workflow by assembling boxes and prepping materials ahead of time.
  • Enhanced workplace safety through adherence to established protocols while operating equipment.

    • Education

    Christian Gateway School
    4070 Macon Rd

    Skills

    • Sales Strategies
    • Customer oversight
    • Sales consultation
    • Customer Service
    • Relationship Building
    • Reliable and Responsible
    • Exceeding Customer Expectations
    • Building Customer Loyalty
    • Product Knowledge

    Languages

    Spanish
    Native or Bilingual
    English
    Native or Bilingual

    Timeline

    Sales Consultant

    Wolfchase Toyota

    Front Desk Receptionist

    Quality Inn Hotel

    Warehouse Packager

    Bosch

    Christian Gateway School

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    Dolores Munoz