Dolores V. Ruiz
Riverside,USA
Summary
Experienced and Energetic bilingual Multi-Specialty Medical professional seeking to advance my knowledge and career in the Medical field. Everyday I aspire to bring joy and efficiency to the work place with an enthusiastic attitude.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Pacific Dermatology Institute
09.2025 - Current
- Assisted in patient intake, ensuring accurate information collection and efficient processing.
- Conducted skin assessments and prepared patients for dermatological procedures.
- Collaborated with healthcare team to streamline appointment scheduling and patient flow.
- Educated patients on post-procedural care, enhancing understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Surgical Specialty MA Trainer/Float
Planned Parenthood Of Orange And San Bernardino Counties
05.2018 - 07.2025
- Trained in surgical, family planning, and primary care services. Floated as Medical Assistant at Victorville, Upland, Orange and San Bernardino sites for coverage as needed.
- Worked in fast paced environments with sometimes up to 5 providers in clinic.
- Mentored new hires, enhancing staff development and productivity.
- Coached employees on best practices, offering feedback for professional growth.
- Preformed and trained MAs on phlebotomy tasks.
- Evaluated training effectiveness by tracking participant progress and gathering feedback.
- Collaborated with experts to create accurate training content.
- Delivered presentations that facilitated learning and retention.
- Sanitized and organized exam rooms and medical equipment.
- Directed patients to exam rooms and prepared for physician examinations.
- Maintained a clean clinical environment by following infection control guidelines.
- Assisted physicians with minor surgeries, prepping operating rooms and sterilizing instruments.
- Facilitated patient care with thorough documentation of histories, vital signs, and medications.
- Ensured patient safety during examinations by addressing concerns promptly.
- Monitored medical supply levels and submitted replenishment orders timely.
- Ordered supplies for inventory restock.
- Trained on and preformed family planning, primary care and multi-specialty as well as general medical processes and procedures.
Neuroscience & Multi-specialty Medical Assistant
UCR Health
06.2015 - 05.2019
- Facilitated flow and worked with patients for neurosurgery, Neurology, Primary Care, Psychiatry and pain management clinics.
- Worked closely and Communicated effectively with multi-specialty physicians/providers.
- Conducted referral and insurance verifications for patients diagnostics exams as well as office visits.
- Communicated with administrators, doctors, and patients regarding care.
- Sanitized, restocked, and organized exam rooms and equipment.
- Directed patients to exam rooms and prepared for physician examinations.
- Cultivated patient relationships through effective communication.
- Maintained a clean clinical environment by following infection control guidelines.
- Assisted physicians with minor surgeries and sterilized instruments.
- Documented medical histories, vital signs, and medications accurately.
- Ensured patient comfort during examinations by addressing concerns.
Float Medical Assistant SB county
Planned Parenthood Of Orange And San Bernardino Counties
02.2011 - 05.2015
- Float Medical Assistant at Victorville, Upland, and San Bernardino sites. Trained in surgical, family planning, and primary care services.
- Worked in fast paced environments with sometimes up to 5 providers in clinic.
- Sanitized and organized exam rooms and medical equipment.
- Directed patients to exam rooms and prepared for physician examinations.
- Built strong patient relationships through effective communication fostering trust in quality care.
- Maintained a clean clinical environment by following infection control guidelines.
- Assisted physicians with minor surgeries, prepping operating rooms and sterilizing instruments.
- Facilitated patient care with thorough documentation of histories, vital signs, and medications.
- Ensured patient safety during examinations by addressing concerns promptly.
- Monitored medical supply levels and submitted replenishment orders timely.
- Ordered supplies for inventories restock.
- Preformed multi-specialty as well as general medical processes and procedures.
Education
Medical Assistant Certification - Medical Assisting
Concorde Career College
San Bernardino, CA09.2010
Skills
- Bilingual medical assistant with 15yrs of experience in medical field working Family practice, Primary care and Multi-specialty
- Knowledge and comprehension of both front and back office medical practices
- Skilled in difficult venipuncture and injection administration
- New hire training, Planning and coordination
- Public speaking and Creative problem solving
- Training needs analysis, Interpersonal communication
- Subject matter expertise, Creative problem solving
- Group and individual instruction
Key Qualifications
- Materials preparation,Training material updates
- Teamwork and cooperation
- Setting up and operating equipment, Sterile technique proficiency
- A quick learning, effervescent and proactive attitude towards work and colleagues.
Timeline
Medical Assistant
Pacific Dermatology Institute
09.2025 - Current
Surgical Specialty MA Trainer/Float
Planned Parenthood Of Orange And San Bernardino Counties
05.2018 - 07.2025
Neuroscience & Multi-specialty Medical Assistant
UCR Health
06.2015 - 05.2019
Float Medical Assistant SB county
Planned Parenthood Of Orange And San Bernardino Counties
02.2011 - 05.2015
Medical Assistant Certification - Medical Assisting
Concorde Career College