Dolores Williams
Long Beach,CA
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Patient-focused supervisor equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse Supervisor
Long Beach Healthcare Center
Long Beach, CA
11.2015 - 02.2024
- Managed and supervised a team of registered nurses.
- Provided guidance, support and professional development to staff members.
- Conducted regular performance reviews to ensure quality patient care.
- Developed policies and procedures for the nursing unit.
- Ensured compliance with all applicable laws and regulations related to nursing practice.
- Created individualized patient plans based on assessment findings.
- Collaborated with other healthcare professionals to coordinate care for patients.
- Monitored clinical outcomes to identify opportunities for improvement in care delivery.
- Participated in multidisciplinary teams to develop new programs and services.
- Identified training needs of nurses and provided appropriate instruction and coaching as needed.
- Provided leadership during emergency situations ensuring high standards of patient safety are met.
- Assessed the need for additional resources such as equipment or supplies within the unit.
- Reviewed medical charts to ensure accuracy of documentation and appropriateness of orders.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Conducted intake assessments with patients and relatives to gather case history.
Nursing Supervisor
Allied Health Careers
Los Angeles, CA
10.2014 - 10.2015
- Participated in interdisciplinary team meetings to discuss treatment plans for patients.
- Evaluated clinical practices and implemented changes as needed based on feedback from staff members or research data.
- Maintained facility compliance.
- Provided excellent customer service.
Certified Nursing Assistant
St. Francis Medical Center
Lynwood, CA
1984 - 1995
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Floor Nurse; Charge Nurse; Clinical Director
St. Francis Medical Center
Lynwood, CA
1996 - 2012
- Improved the status of the skilled facility from 1 star to 4 star.
- Managed and supervised a team of registered nurses.
- Manage nursing utilization review.
- Pro active in policy developments.
- Maintained facility compliance.
- Conducted regular performance reviews to ensure quality patient care.
- Ensured compliance with all applicable laws and regulations related to nursing practice.
- Collaborated with other healthcare professionals to coordinate care for patients.
- Monitored clinical outcomes to identify opportunities for improvement in care delivery.
- Facilitated communication between physicians, nurses, ancillary departments, families and other healthcare providers.
- Educated patients and families about their illness or injury; treatment options; medications; follow-up care instructions;.
- Provided leadership during emergency situations ensuring high standards of patient safety are met.
- Oversaw multi-unit operations and addressed operational, staffing and care issues with immediate or long-term impacts.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
Education
Associate of Science - Nursing
Los Angeles Trade Technical College
Los Angeles, CA06-1995
Skills
- Policy Updates
- Nurse Team Supervision
- Medication Administration
- Regulatory Compliance
- Patient Assessments
- Medication Management
- Program Quality
- Physician Collaboration
- Special Unit Supervision
- Clinical Management
Certification
- Registered Nurse License
Timeline
Registered Nurse Supervisor
Long Beach Healthcare Center
11.2015 - 02.2024
Nursing Supervisor
Allied Health Careers
10.2014 - 10.2015
Certified Nursing Assistant
St. Francis Medical Center
1984 - 1995
Floor Nurse; Charge Nurse; Clinical Director
St. Francis Medical Center
1996 - 2012
Associate of Science - Nursing
Los Angeles Trade Technical College
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