Dolores Toledo Velasco
Perris,CA
Summary
Driven Administrative Assistant and Parent Educator with a proven track record at Tres Islas Seafood Market and Disciplina Positiva. Excelled in office administration and classroom management, enhancing document organization and fostering strong community partnerships. Demonstrated expertise in Microsoft Excel and effective communication, significantly improving client service and educational outreach.
Enthusiastic Teaching Assistant with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Tres Islas Seafood Market
Moreno Valley, CA
05.2020 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Parent Educator
Disciplina Positiva
Anaheim, CA
06.2012 - 05.2020
- Established strong partnerships with community organizations such as schools.
- Strengthened families by conducting home visits, addressing concerns, and connecting them with appropriate community resources.
- Maintained accurate documentation of client interactions, assessment results, and service referrals to ensure continuity of care across providers.
- Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
- Conducted informative workshops on topics such as nutrition, child development milestones, stress management techniques for parents seeking additional support or knowledge in specific areas.
Education
Certification - Parent Educator
Positive Discipline Asociation
Anaheim, CA05.2012
High School Diploma -
Colegioi De Bachilleres De Baja California
Tecate, B.C. Mexico06.1991
Associate of Business Administration - Accounting And Business Management
Colegio Salvatierra
Tecate, B.C. Mexico07.1988
Skills
- Computer Skills
- Office Administration
- Microsoft Excel
- File Organization
- Classroom Management
- Materials Preparation
- Student Engagement
- Class coordination
- Small Group Supervision
- Safety Guidelines
- Early Childhood Education
- Art and music support
Certification
- Parent Educator by Positive Discipline Asoc. 2012
handcraft and music
I love to do hand crafts as crochet, wood and glass crafts, and jewelery.
Additional Information
As a mother of 6 children I love to work with children, I am a patient and joy person
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Tres Islas Seafood Market
05.2020 - 11.2023
Parent Educator
Disciplina Positiva
06.2012 - 05.2020
Certification - Parent Educator
Positive Discipline Asociation
High School Diploma -
Colegioi De Bachilleres De Baja California
Associate of Business Administration - Accounting And Business Management
Colegio Salvatierra