Experienced Software Quality Assurance Engineer with a background in developing, executing, and maintaining comprehensive suites of automation test plans. Strong knowledge in all stages of the software development life cycle (SDLC) and solid understanding of QA methodologies. Skilled at identifying software issues, tracking bugs, and working closely with development teams to ensure optimal product quality. Demonstrated history of improving project efficiency and reducing defects through effective testing strategies.
Overview
4
4
years of professional experience
Work History
Software Quality Assurance Engineer
Intepros- Contractor for FM Global
Johnston, RI
08.2023 - Current
Created an automation framework for Dynamic 365 API using Postman/Newman collections, using OData query, and integrated them with the .NET NUnit framework, achieving a 30% improvement in test execution speed.
Developed and maintained UI automation scripts using the Easy-Repro framework for Microsoft Dynamics 365 CRM scenario coverage.
Performed in-depth manual and exploratory testing on Dynamics 365 CRM, validating dynamic functionalities, and ensuring feature integrity post-deployment.
Designed, executed, and maintained detailed test cases for various testing levels, including regression, smoke, sanity, and functional testing, to ensure software quality and stability.
Managed the complete defect lifecycle in Azure DevOps, working closely with development teams to ensure timely issue resolution.
Conducted exploratory testing to identify edge cases and uncover defects that automated scripts might miss.
Led the design, development, and execution of data quality checks across all data assets owned by the team, ensuring the data's accuracy, consistency, and integrity.
Managed the end-to-end bug lifecycle using Azure DevOps, adhering to best bug reporting, tracking, and resolution practices. Collaborated with the development team to ensure timely issue resolution.
Perform high-level functional and regression tests for Power BI reports.
Ran SQL queries and stored procedures in SSMS to extract, manipulate, and verify test data, supporting backend and integration testing.
Authored detailed user stories and acceptance criteria using the Gherkin format in Azure DevOps, promoting clarity and testability.
Actively participated in sprint planning and backlog grooming, aligning QA priorities with development roadmaps and business needs.
Designed, created, and managed Classic Editor Pipelines in Azure DevOps, automating build and release processes for the CI/CD pipeline to streamline the deployment and integration of updates into production.
Conducted internal workshops on automated testing frameworks and tools, such as Postman, Git repository, Classic Editor Pipeline, and OOP concepts.
SDET/QA Manual Tester
IT Sutra- Contractor for Total Wines & More
Bethesda, MD
03.2021 - 07.2023
Create automated integration tests using the xUnit framework for the application API, using the .NET Framework based on the C# language.
Create automated Postman tests using JavaScript for the integration API.
Write and perform test cases for the desktop application’s enhancements.
Design, develop, document, and perform data quality checks across all data assets owned by the team.
Created a Selenium Automation Framework with C# .NET using Data-Driven Testing and MS Test.
Performed black box manual software quality assurance, testing, analysis, writing, and executing test cases.
Performed ad-hoc testing and contributed to the test automation strategy for APIs.
Automated web services and APIs using HTTP client libraries, and manually tested them using Postman and SoapUI.
Created and executed JMeter scripts for performance testing of the portal.
Ensure high-quality data is delivered to internal and external data consumers.
Creating and tracking bugs using Azure DevOps, using best practices.
Provided support in the performance testing using JMeter; tasks include developing a test plan, test script, and reports.
Interpreted different performance counters, participated in the analysis of load test results, and mentored others in troubleshooting issues with Visual Studio Team Test.
Using test management tools like JIRA and Azure DevOps.
Performed SQL queries (SELECT, INSERT, UPDATE, DELETE) and stored procedures in SSMS to retrieve information as per the requirements for testing.
Wrote user stories utilizing the Visual Studio component for Azure DevOps Server in a Gherkin format.
Constantly using tools like Retool, Splunk, and Fiddler to test application APIs better.
Consuming Web APIs.
Education
MBA - Business And Information Technology
Johnson & Wales University
Providence, RI
04-2019
Skills
Automation testing
CI/CD pipeline
Defect management
Team collaboration
Attention to detail
Agile methodology
API testing
Manual testing
Test case design
Critical thinking
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Limited
Chinese (Mandarin)
Elementary
Tamang
Native/ Bilingual
Affiliations
Led internal workshops on automated testing tools.
Attend QA/tech seminars.
Actively exploring mobile application testing tools such as Appium and Espresso.
Interested in expanding expertise in iOS and Android app testing, including automation and real device testing
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