Dominic Antenora
Canton
Summary
Outgoing rental coordinator dedicated to increasing revenue for Leppo Rents. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to exceed team goals with a result driven approach. Seeking a Director-level corporate position where I can leverage my expertise in safety management, leadership, and strategic planning to drive organizational success and uphold the highest standards of safety and compliance.
Overview
17
17
years of professional experience
Work History
Rental Coordinator
Leppo Rents
06.2022 - Current
- Streamlined rental processes by implementing efficient scheduling and organization techniques.
- Enhanced customer satisfaction through timely communication and attention to detail in coordinating rentals.
- Developed strong relationships with clients, ensuring repeat business and positive referrals.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
Deputy Sheriff
Stark County Sheriff's Office
04.2015 - Current
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- D.A.R.E Officer 2019
- School Resource Officer -Current
Police Officer
Perry Township Police Department
07.2012 - 04.2015
Police Officer
Lawrence Township Police Department
10.2010 - 07.2012
Customer Service Representative/Sales Associate
Camping World RV Sales
01.2007 - 07.2010
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Delivered superior customer service to retain existing customers and attract future customers.
Education
Drug Abuse Resistance Education
D.A.R.E. Officer Training Program
09.2019
Threat Assessment Team Training
08.2018
Advanced Roadside Impaired Driving Enforcement
05.2016
Ohio Peace Officer Training Academy
Stark State College
Canton, OH09.2009
HazMat & WMD Awareness-6 Hours
Ohio Fire Academy
08.2008
High School Diploma -
GlenOak High School
Canton, OH05.2006
Skills
- Lead Conversion
- Customer Retention
- Report Writing
- Problem Solving
- Critical Thinking
- Criminal Investigations
- Multitasking proficiency
- Complaint resolution
Timeline
Rental Coordinator
Leppo Rents
06.2022 - Current
Deputy Sheriff
Stark County Sheriff's Office
04.2015 - Current
Police Officer
Perry Township Police Department
07.2012 - 04.2015
Police Officer
Lawrence Township Police Department
10.2010 - 07.2012
Customer Service Representative/Sales Associate
Camping World RV Sales
01.2007 - 07.2010
Drug Abuse Resistance Education
D.A.R.E. Officer Training Program
Threat Assessment Team Training
Advanced Roadside Impaired Driving Enforcement
Ohio Peace Officer Training Academy
Stark State College
HazMat & WMD Awareness-6 Hours
Ohio Fire Academy
High School Diploma -
GlenOak High School
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