Dominic Armstrong
Antioch,CA
Summary
Reliable worker looking for new opportunities to expand work experience and bring a positive attitude . Experience with customer service and working as a team .Extensive experience in inventory management, using machines and power equipment , and shipment processing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hardware Customer Service Associate
Lowes Home Improvment
10.2022 - 06.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Increased sales by 8%
P.E. Teaching Assistant
Deer Valley High School
08.2021 - 06.2022
- Assisted teachers with classroom management and document coordination
- Helped teacher with passing out student folders
- Getting weight training room ready for lessons
- Established good connections with students
Education
High School Diploma -
Deer Valley High School
Antioch, CA06.2022
Skills
- Flexible and Adaptable
- Teamwork
- Excellent Communication
- Time management
- Planning and Coordination
- Sales
- Active listening
- Maintenance and Repair
Certification
2022/09 - Command Line Basics in Linux
2022/11 - The Bits and Bytes of Computer Networking
2022/11 - Technical support Fundamentals
2022/11 - System Administration and IT infrastructure Services
2023/02 - IT Security: Defense against the digital dark arts
Timeline
Hardware Customer Service Associate
Lowes Home Improvment
10.2022 - 06.2023
P.E. Teaching Assistant
Deer Valley High School
08.2021 - 06.2022
High School Diploma -
Deer Valley High School
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