Miguel Torres
Delrio,TX
Summary
Versatile and dynamic professional with a rich background in customer service and culinary roles, notably at Home Depot. Excelled in enhancing customer satisfaction through empathetic support and effective problem-solving. Demonstrated exceptional teamwork and communication skills, leading to a significant improvement in team efficiency and customer relationship management. Proven ability in employee management and ensuring adherence to safety regulations.
Overview
4
4
years of professional experience
Work History
Hardware Customer Service Associate
Home Depot
09.2024 - Current
Cook
Long Jhon Silvers
12.2022 - 10.2023
Cook
Wendy's
04.2022 - 01.2023
Cook
McDonald's
05.2021 - 08.2021
Education
High School Diploma -
Blended Academy
Del Rio, TX05.2023
Skills
- Empathy and patience
- Up-selling techniques
- Customer service
- Team collaboration
- Problem resolution
- Guest services
- Customer support
- Appointment scheduling
- Customer complaint resolution
- Stock replenishment
- Complex Problem-solving
- Employee management
- Quality assurance
- Safety regulations
- Customer relationship management (CRM)
- Teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hardware Customer Service Associate
Home Depot
09.2024 - Current
Cook
Long Jhon Silvers
12.2022 - 10.2023
Cook
Wendy's
04.2022 - 01.2023
Cook
McDonald's
05.2021 - 08.2021
High School Diploma -
Blended Academy
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