Summary
Overview
Work History
Education
Skills
Timeline
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Dominic Bell

Franklin,PA

Summary

Dynamic Data Center Technician with proven expertise at Frontier Mining in optimizing operations and reducing downtime. Skilled in network troubleshooting and computer hardware support, I excel in enhancing service delivery and client satisfaction. My strong work ethic and collaborative approach drive efficiency and ensure robust data center performance.

Overview

4
4
years of professional experience

Work History

Data Center Technician

Frontier Mining
10.2024 - Current
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
  • Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
  • Dressed and labeled cables for easy identification and traceability.
  • Developed comprehensive documentation for data center operations, promoting consistency in daily procedures and training new staff members effectively.
  • Conducted regular capacity planning exercises to ensure adequate resources were available to accommodate future growth projections without compromising system performance.
  • Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
  • Entered device locations and cable connections into database.
  • Installed and managed structured cabling infrastructure.
  • Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
  • Accepted tasks and documented status using ticketing system, time reports and email.

Sales Associate

Verizon
07.2023 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Electronic Assembler

Liberty Electronics Inc.
02.2021 - 07.2023
  • Assembled components per technical specifications and production guidelines.
  • Utilized advanced soldering techniques for precise connections between electronic components, minimizing the need for rework or repairs.
  • Improved product assembly efficiency by streamlining electronic component placement and soldering processes.
  • Evaluated design schematics for clarity before beginning each assembly project, ensuring minimal errors during the build process.
  • Performed thorough testing of assembled products to ensure optimal functionality before shipping to customers.
  • Maintained a positive attitude and strong work ethic, contributing to overall team morale and success in meeting production goals.
  • Optimized workflow processes, enabling the completion of more assemblies within given deadlines.
  • Skillfully operated various electronic assembly tools, including hand soldering equipment and automated machinery, to achieve accurate results.
  • Completed surface mount soldering of printed circuit boards.

Education

High School Diploma -

Franklin Jr Sr High School
Franklin
06-2020

Skills

  • Data center operations
  • Network troubleshooting
  • Computer hardware troubleshooting
  • Network support

Timeline

Data Center Technician

Frontier Mining
10.2024 - Current

Sales Associate

Verizon
07.2023 - 10.2024

Electronic Assembler

Liberty Electronics Inc.
02.2021 - 07.2023

High School Diploma -

Franklin Jr Sr High School

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Dominic Bell