Dominic Bevilacqua

-Achieved all regional and company metrics for 2025, positioning the Sunset Valley location as second highest revenue generator in district.

-Consistently coach and celebrate employees and leadership to expected behaviors to enhance the overall client experience and drive results. Coach and train employees on behaviors and processes that positively impact business performance and enhance the client experience, fostering a culture of efficiency and operational excellence.

-Oversee all safety procedures, participate in inspections, and maintain compliance

with all state and federal requirements, including any state - specific safety programs. Proactively identify safety risks, communicate concerns with store team, and seek timely resolutions.

-Follow all banking procedures for cash management and register processes.

-Drive and execute shrink reduction plan action items by store shrink level category ie. high, medium, low.

-Conduct annual performance reviews and career development conversations with direct reports using the company framework.

-Track attendance incidents and violations for non - exempt employees; based on attendance policies - deliver counseling conversations and initiate termination processes.

-Develop a talent pipeline within the store team through succession planning and developing employees ready for promotion.

-Observe and coach behaviors that drive the growth of Sephora’s loyalty programs, ensuring teams consistently educate clients and maximize the benefits of their Beauty Insider and Sephora Credit Card membership.

-Support operational procedures that align with AP and communication protocols, guiding employees in adhering to policy and procedures.

-Check in with employees at the start of their shift to confirm they read important messages for the day and complete any outstanding tasks.

-Assist in interpreting planograms, directing, and delegating tasks during merchandising updates, ensuring product placement accuracy, and conducting daily floor walks to maintain cleanliness and visual standards.

-Support ASM in reviewing tools such as Monthly Event Schedules, Monthly Event Planning Checklists, Store Events Manual, and corporate brand trainings a

month in advance to prepare for upcoming store events.

-Supervise front desk operations including reservations, payments, group bookings and cancellation policy adherence.

-Support performance coaching processes in collaboration with the Spa Director.

-Ensure all public areas, change rooms, sauna zones, and treatment spaces meet hygiene and presentation standards.

-Maintained a safe and hazard free environment for all staff and guests, and promote safety awareness at all times.

-Reviewed all suggestions and comments from guests and made necessary adjustments by coaching team members, as well as therapists and estheticians.

-Share knowledge to educate and empower clients in their beauty journey, utilizing "Get, Give, Teach, Sell" to individualize the client experience.

-Received extensive training to keep up with the latest beauty products, techniques, and trends to deliver relevant advice that keeps clients loyal.

-Support inventory, merchandising, and ensure a clean, organized, and welcoming environment.

-Follow company policies and help create a safe, secure, and enjoyable shopping experience.