Dominic Bodner
Rockwood,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and continually developing skills. Adept at working effectively and devoted to mastering new skills.
Overview
4
4
years of professional experience
Work History
Technical Service Specialist
Detroit Diesel
Detroit, MI
03.2023 - Current
- Assisted in troubleshooting complex technical issues related to hardware, software, and mechanical issues.
- Resolved customer complaints in a timely manner by utilizing problem-solving techniques.
- Ensured compliance with applicable industry regulations when providing technical services.
- Developed strategies for improving customer satisfaction levels through proactive communication and effective problem solving.
- Collaborated with other members of the team to ensure accurate and successful problem methods and procedures.
Warehouse Assosciate
Amazon
Brownstown, MI
06.2020 - 02.2023
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Packed goods for shipment in accordance with customer instructions.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
Personal Trainer
Crunch Fitness Gym
Southgate, MI
04.2022 - 08.2022
- Assisted clients in setting realistic short-term and long-term goals.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Responded promptly to customer inquiries regarding services offered or upcoming events.
- Maintained records of client's performance data such as weight loss, muscle gain.
Education
High School Diploma -
Oscar A. Carlson High School
Rockwood, MI06-2019
Electrical Engineering Technician
Henry Ford College
Dearborn, MIArchitecture
Lawrence Technological University
Southfield, MISkills
- Technical diagnostics
- Customer Service
- Troubleshooting Support
- Problem-solving abilities
- Time Management
- Comprehension
References
References available upon request.
Timeline
Technical Service Specialist
Detroit Diesel
03.2023 - Current
Personal Trainer
Crunch Fitness Gym
04.2022 - 08.2022
Warehouse Assosciate
Amazon
06.2020 - 02.2023
High School Diploma -
Oscar A. Carlson High School
Electrical Engineering Technician
Henry Ford College
Architecture
Lawrence Technological University
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