Dominic Caballero

My duties as a manager have included:

• Monitoring and scheduling payroll
• Training and developing a staff of 14, including proper cleanliness, customer service, and ensure that they are aware of company goals(daily, weekly ,quarterly) and how they can achieve them
• Reducing inventory shrinkage
• Placing orders to ensure the club is properly stocked
• Meeting and Exceeding KPI performances
• Interviewing and hiring of team members and assistant managers

My greatest achievements has been maintaining one of the highest Net Promoter Scores in the entire franchise and for being transferred to a poor performing club, leading me to improve multiple metrics responsible for the profitability of the club.

I assisted the driver in both deliveries and pickup of bounce house units as well as inform the customer of payments, liability waivers, and fulfill any other additional requests that they may have.