Driven general manager with 5 years overseeing gym operations, programs and employees. Expert at coaching staff members, monitoring daily activities and managing fitness programs. Outgoing and upbeat when interacting with customers and motivating team members to deliver stellar service.
My duties as a manager have included:
I assisted the driver in both deliveries and pickup of bounce house units as well as inform the customer of payments, liability waivers, and fulfill any other additional requests that they may have.
I ended the 2024 year with the most positively reviewed club in the franchise.
Another location of mine had the highest Upgrade-to-member count ratios.
Each club I have been responsible for has seen major KPI increases YOY