Summary
Overview
Work History
Skills
References
Timeline
Generic

Dominic Claude

Summary

Knowledgeable veteran now trained in all upscale dining positions, including steward, food runner, back server and front server. Knowledgeable about wine pairings, mixed drinks and bar service. Integral leader onboard US Naval vessels with 5 years of leadership experience and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Fine Dinning Server

Pappas Restaurants Inc.
09.2023 - Current
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales driven.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.

Food Runner

Pappas Restaurants Inc.
09.2022 - 09.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Delivered correct food items to tables according to order documentation.

Gas Cylinder Technician

Apex Systems
09.2021 - 06.2022
  • Replaced high pressure, toxic and non-toxic gas tanks when required
  • Tested for leaks using various methods
  • Kept a written record of gas pressure on the hour
  • Followed all OSHA safety standards
  • Proficient in Gas cylinder handling and transfer

Boatswain's Mate

US Navy
08.2015 - 11.2020
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Enforced facility rules and regulations.
  • Scanned seas while navigating ship to quickly spy obstacles, including navigational aids and traffic that could put vessel in danger.
  • Provided 24-hour emergency response to 340 sailors.
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).
  • Trained deck division personnel in maintenance duties aboard US Naval ships, including upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.

Skills

  • Team building
  • Time management
  • Skilled in conflict resolution
  • Inventory Control
  • Willing to Learn
  • Multitasking and Prioritization
  • Menu Memorization
  • Food Distribution
  • Attentive Service
  • Exceptional customer service

References

Carlos Velasquez, General Manager at Little's Oyster Bar.

Contact: (281) 799-9770


Omar Velasquez, Certified Sommelier at Little's Oyster Bar

Contact: (832) 292-1503


Zachary Newman, Certified Sommelier at Pappa's Bros. Steakhouse

Contact: (281) 814-2048

Timeline

Fine Dinning Server

Pappas Restaurants Inc.
09.2023 - Current

Food Runner

Pappas Restaurants Inc.
09.2022 - 09.2023

Gas Cylinder Technician

Apex Systems
09.2021 - 06.2022

Boatswain's Mate

US Navy
08.2015 - 11.2020

Similar Profiles

CREATE PROFILE
Dominic Claude