Joseph Phelps
Nashville,TN
Summary
Professional and friendly veteran server with experience ranging from high volume environments to fine dinning. Well-versed in wine, and spirits with proven ability to perform in high pressure situations. The combination of my ability to connect with guest while providing top tier service is why the name Joseph Phelps can mean so much more than just a beautiful cabernet.
Overview
5
5
years of professional experience
Work History
Fine Dinning Server
Halls Chophouse
Nashville, TN
01.2022 - 11.2023
- Proving all guests with professional, friendly, and engaging service
- Extensive menu and wine knowledge
- Providing any additional support throughout the restaurant during service
- Utilizing a la carte menu to create specials on the fly to provide guests with a unique experience
- Trainer of new servers
- Banquet/Large Party Leads
- Designated serving VIP Tables
- Upselling high end liquors on the reserved list
Server Shift Leader
Chucks Fish
Athens, GA
08.2018 - 09.2021
- Lead server in an upscale high volume seafood restaurant
- Suggested wine and cocktail recommendations to complement guests entrees
- Assisted in restructuring tipout policy
- Incorporating all areas of the menu into the guest meal
- Volunteering bi-weekly at Project safe
Education
Insurance And Risk Management
University of Georgia
Athens, GASkills
- Customer Service
- Adaptable
- Suggestive Selling
- Silent Service
- Detail Oriented
- Substantial wine and liquor knowledge
- Fine Dinning
Timeline
Fine Dinning Server
Halls Chophouse
01.2022 - 11.2023
Server Shift Leader
Chucks Fish
08.2018 - 09.2021
Insurance And Risk Management
University of Georgia