Dominic Dela Cruz
Deer Park
Summary
Dynamic leader with a proven track record at JD Finishline, enhancing store performance through strategic merchandise displays and effective team leadership. Excelled in problem-solving and customer engagement, significantly increasing satisfaction ratings. Skilled in inventory control and team building, adept at creating a positive, productive work environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Finishline
10.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunded in accordance with store policy.
Assistant Store Manager
JD Finishline
01.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor Of Business Administration And Management -
San Jacinto College
Pasadena, TXLa Porte High School
La Porte, TX05.2022
Skills
- Problem-solving
- Customer service and engagement
- Retail operations
- Inventory control
- Time management
- Team building and leadership
- Attention to detail
- Hiring and training
- Mentoring and coaching
- Relationship building and management
- Issue resolution
- Flexible schedule
Timeline
Assistant Store Manager
JD Finishline
01.2023 - Current
Sales Associate
Finishline
10.2021 - Current
Bachelor Of Business Administration And Management -
San Jacinto College
La Porte High School
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