Dominic Dixon
Grand Prairie,TX
Summary
Dynamic operations leader with a proven track record at Legacy Innovation, enhancing productivity through efficient systems and effective training programs. Skilled in problem-solving and KPI tracking, I fostered a positive corporate culture and improved employee satisfaction, driving significant cost savings and seamless transitions during mergers and acquisitions.
Overview
10
10
years of professional experience
Work History
Operations Manager
Interactive Youth Transportation
03.2018 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Lead ground work to delivering youth to treatment programs across the United States and Mexico
Chief Operating Officer
Legacy Innovation
06.2015 - Current
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Played a critical role in mergers and acquisitions activities; including due diligence processes, negotiations, integration planning, and execution efforts to ensure seamless transitions.
- Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
Education
Associate of Science - Business Administration And Management
Jarvis Christian College
Hawkins, TX05-2004
Skills
- Problem-solving
- MS office
- Operations management
- KPI tracking
Timeline
Operations Manager
Interactive Youth Transportation
03.2018 - Current
Chief Operating Officer
Legacy Innovation
06.2015 - Current
Associate of Science - Business Administration And Management
Jarvis Christian College
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