Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominic Estrada

Henderson,US

Summary

With extensive customer service and sales experience, this Sales Associate is highly motivated. Exceptional at building positive, trusting client relationships. Productive, hardworking, and well-known for consistently exceeding sales targets and customer service standards.

Overview

5
5
years of professional experience

Work History

Ice Cream Bartender

Craft Creamy
09.2024 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Research Interviewer

Opinions, Ltd.
01.2024 - 09.2024
  • Help clients decide and choose how to organize research studies
  • Help customers be sat and give them their studies with best max hospitality
  • Collect different opinions from different races and ethnicities
  • Insert data into our database
  • Handle money and pay out customers after they are finished with their studies.
  • Recorded customer survey answers verbatim to achieve 100% accurate reporting.

Service Technician Apprentice

Home Specialist
04.2023 - 11.2023
  • Install equipment on-site
  • Manage the routine maintenance of an organization's equipment and infrastructure, and ensure they're working properly
  • Perform repairs on faulty equipment as soon as possible
  • Coordinate with all other teams in the organization
  • Was in charge of maintaining, inspecting, adjusting, and packing equipment.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Male Spa Attendant

Vdara Hotel & Spa
01.2023 - 04.2023
  • Greet guests with a smile and ensure they are oriented and check onto the locker room in a timely fashion
  • Take care of guests needs, provide guest with robe, sandals, and give guest a full tour of the spa facilities and all of its amenities
  • Ensure the entirety of the spa is kept impeccably neat and clean
  • Keep all supplies and refreshments stocked and available to guests including but not limited to towels, water, tea, and fruit.
  • Recommended and sold spa packages and memberships based on client's preferences and needs.
  • Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
  • Supported fitness center activities by cleaning machines, replenishing bottled water, replacing hand towels, and refilling spa water.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.

Market Research Interviewer

Test America
07.2022 - 10.2022
  • Help conduct consumer field studies
  • Receiving and entering data
  • Accurately collecting data from groups of people
  • Hosting and conducting interviews and surveys
  • Successful using data programs.

Cashier/Sales Associate

Reptiles-N-Reefs Henderson
04.2022 - 06.2022
  • Was in charge of arranging and stocking reptile and fish merchandise
  • Assisted customers and their desired needs
  • Kept shelves stocked with popular items by tracking trends and requesting new orders
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
  • Kept customer areas clean and organized through diligent cleaning and proactive recovery management.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier Stocker

PetSmart
04.2021 - 12.2021
  • Work with wide varieties of animals
  • Loaded and unloaded merchandise stock shelves
  • Customer Service, Assist customers by providing information base on their needs and preferences.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Lifeguard

Cowabunga Bay Water Park
03.2020 - 09.2020
  • Oversee swimmer safety
  • Organize pool activities
  • Ability to react quickly and efficiently in a life-threatening situation
  • Ability to enforce swimming pool rules in a considerate but firm manner
  • Contribute to Maintenance and Upkeep.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored safety of guests in and around swimming pool.

Education

High School -

SLAM NV
Henderson, NV
01.2021

Skills

  • Customer Service Skills
  • Team Work
  • Quick Learner
  • Adaptability
  • Communication
  • Retail Management
  • Critical Thinking
  • Time Management
  • Organized
  • Excellent verbal communication
  • Product knowledge
  • Money handling
  • Cash register systems
  • Merchandise restocking
  • Heavy lifting
  • Performance improvement
  • Bar restocking
  • Health codes compliance
  • Menu Memorization
  • Food Service

Timeline

Ice Cream Bartender

Craft Creamy
09.2024 - Current

Research Interviewer

Opinions, Ltd.
01.2024 - 09.2024

Service Technician Apprentice

Home Specialist
04.2023 - 11.2023

Male Spa Attendant

Vdara Hotel & Spa
01.2023 - 04.2023

Market Research Interviewer

Test America
07.2022 - 10.2022

Cashier/Sales Associate

Reptiles-N-Reefs Henderson
04.2022 - 06.2022

Cashier Stocker

PetSmart
04.2021 - 12.2021

Lifeguard

Cowabunga Bay Water Park
03.2020 - 09.2020

High School -

SLAM NV

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Dominic Estrada