Dominic Gerace
Chaska,MN
Summary
Results-driven Department Manager with expertise in team leadership, client relationship management, and regulatory compliance. Proven ability to enhance customer satisfaction and streamline operations, leading to improved service delivery. Dynamic Department Manager recognized for effective team leadership and problem resolution skills. Experienced in managing inventory and enhancing customer engagement, poised to drive operational excellence and foster a culture of continuous improvement.
Overview
3
3
years of professional experience
Work History
Department Manager
McDonald's
Chaska, MN
02.2023 - 05.2026
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Managed inventory levels and ordered supplies to support continuous workflow and service delivery.
- Enforced health and safety regulations to maintain a safe working environment.
- Trained and mentored staff on food safety and operational procedures.
- Coached and trained new staff on department policies and procedures, ensuring adherence to operational standards.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Resolved customer inquiries and issues promptly, improving overall customer experience.
Education
High School Diploma -
Chaska High School
Chaska, MN05-2026
Skills
- Team leadership
- Client relationship management
- Inventory management
- Staff training
- Health and safety
- Problem resolution
- Time management
- Customer engagement
- Staff management
- Regulatory compliance
Affiliations
- Volunteer, safety team at church Westbrook
Timeline
Department Manager
McDonald's
02.2023 - 05.2026
High School Diploma -
Chaska High School