Emily Brooks

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Trained new team members on procedures, customer service, and sales techniques.

• Cooperated with coworkers to improve customer experience and manage storefront.
• Exercised composure under pressure and in escalated customer service scenarios.
• Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
• Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
• Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Collaborated with other managers to develop cross-functional strategies for improving business performance.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Developed staff training programs to improve skillsets and overall team performance.
• Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization''s success.

• Worked the register in checking out customers

• Stocked and assorted product

• Worked with taking order on the front counter and through the drive thru

• Worked with cash and all transactions

• Open and closing shift

• Operate in kitchen working grill and fryers

• Assembly and distribution of product

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Trained new team members on procedures, customer service, and sales techniques.