Dominic Hammond
Fort Wayne,IN
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
7
7
years of professional experience
Work History
Shift Leader
Planet Fitness Gym
02.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
3rd Shift Janitor
Romanow Building Services
11.2022 - 07.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Was mainly in charge of cleaning classrooms and hallways. Take out trash and recycling as well as wiping down desk, tables, white boards, chalk boards and more.
Student Manager
Central Michigan University Mens Basketball Team
09.2019 - 03.2020
- Was in charge of setting up and tearing down for games and practices.
- Had to always work in the basketball offices during the day as well.
- Rebound for players whenever they needed to get some shots up.
- Was in charge of doing team laundry for the athletes as well. Practice and game outfits.
- Had to go around campus and talk to students do some face to face marketing for upcoming games. As well as hanging up flyers around campus as well.
- In charge of cleaning locker-room weekly as well.
Dishwasher
Raptis Family Restaurant
06.2017 - 06.2019
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean. Also, in charge of prepping food during busy shifts and taking out the trash.
Education
Bachelor of Arts - Sports Management & Entrepreneurship
Central Michigan University
Mount Pleasant, MI12.2023
Skills
- Team Leadership
- Problem-Solving
- Positive Attitude
- Creative Problem-Solving
- Team motivation
- Decision-making capabilities
- Conflict Resolution
- Staff Training and Development
Timeline
3rd Shift Janitor
Romanow Building Services
11.2022 - 07.2023
Shift Leader
Planet Fitness Gym
02.2021 - Current
Student Manager
Central Michigan University Mens Basketball Team
09.2019 - 03.2020
Dishwasher
Raptis Family Restaurant
06.2017 - 06.2019
Bachelor of Arts - Sports Management & Entrepreneurship
Central Michigan University