Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Dominic Higa

Naples,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Server

Bontà bakery
Naples, FL
01.2024 - Current
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked service areas with supplies during slow periods.
  • Presented menus and answered questions regarding items.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

H&M

Sales Associates
Naples, FL
06.2024 - 07.2024
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Marshalls

Sales Associates
Gainesville, FL
02.2024 - 03.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

21st Century

Sales Agent
Santa Cruz, Bolivia
02.2018 - 06.2020
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Saint George
Santa Cruz Bolivia
12-2021

Skills

  • Problem Resolution
  • Customer Service
  • Verbal Communication
  • Multitasking Abilities
  • Strategy Development
  • Social Media Marketing
  • Sales Strategies
  • Daily specials memorization

Languages

Spanish

English

Education and Training

other

Timeline

H&M

Sales Associates
06.2024 - 07.2024

Marshalls

Sales Associates
02.2024 - 03.2024

Server

Bontà bakery
01.2024 - Current

21st Century

Sales Agent
02.2018 - 06.2020

High School Diploma -

Saint George
Dominic Higa