Summary

Overview

Work History

Education

Skills

Timeline

Joel Mason

Springfield,MO

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

years of professional experience

Work History

Server

Redhead Lakeside Bar & Grill

03.2023 - Current

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Door-to-Door Salesman

Brightspeed

02.2023 - 05.2023

Traveled by foot or automobile to deliver or sell merchandise or services.
Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
Completed documentation smoothly to finalize sales.
Utilized persuasive sales techniques to convert leads into sales.

Afterschool Caretaker

YMCA Of Springfield

09.2022 - 12.2022

Planned, prepared, and served meals and snacks to kids.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Remained alert to problems or health issues of clients and competently responded.
Developed relational skills used to calm down kids who would act out.

Maintenance Worker

Treetop Village

04.2021 - 05.2022

Followed safety precautions to avoid personal injury and provide safe work environment.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Lifeguard

Big Surf Waterpark

05.2019 - 08.2020

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.

Retail Salesman

Big Thunder Marina

04.2020 - 05.2020

Helped customers complete purchases and locate items.
Greeted customers and helped with product questions, selections, and purchases.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.