I am a very active person and spend a lot of my free time in the gym and or playing sports when im not doing this I am spending time with family or friends, I am an energetic and outgoing person so keeping active is very important to me Additionally I love the outdoors, for me this falls underneath the workout category due to my harsh hiking conditions i thrive in There is a lot say and many things that make up my personality so I look forward to making personal connections with my fellow employees and customers
Dominic Letcher
Summary
At Finish Line, Inc, I excelled as a Store Sales Associate, leveraging my expertise in customer service and cash register operation to enhance shopping experiences and boost loyalty. Recognized for my problem-solving abilities and teamwork, I consistently delivered results that surpassed expectations, earning multiple customer service awards and the title of Employee of the Month. I am a Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Store Sales Associate
Finish Line, Inc
7700 W Arrowhead Towne Center, Glendale, AZ 85308
10.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Received empploye of the month as well as multiple customer service awards
Education
High School Diploma -
Deer Valley High School
Glendale, AZ05.2025
Skills
- Goal-Oriented
- Store maintenance
- Money Handling
- Order Processing
- Customer Service
- Cash Register Operation
- Merchandise Display
- Product Knowledge
- Flexible Schedule
- Customer Engagement
- Retail Sales
- Teamwork and Collaboration
- Suggestive Selling
- Customer Needs Assessment
- Conflict Resolution
- Problem-Solving
Interests
Timeline
Store Sales Associate
Finish Line, Inc
10.2023 - Current
High School Diploma -
Deer Valley High School