Dominic Malong
Sales and Operations Professional
'Ewa Beach,HI
Summary
Seasoned Account Executive and exceptional sales professional. Decisive business manager with excellent attention to detail and persuasive communication style. Offering 8 years of experience in sales. Thrived in Joint Military Service, Multi-Agency, and Multi-National work environments as well as the personal and professional development of Army Soldiers.
Overview
10
10
years of professional experience
Work History
Account Executive
TK Elevator
Honolulu, HI
04.2024 - 01.2026
- Top 4 in repair sales in Q1 of FY26 in the Pacific Northwest.
- Top 3 in repair sales for December 2025 in the Pacific Northwest.
- Sold over $650k in repair sales in Q1 of FY26.
- Sold over $500k in modernization revenue in Q1 of FY26
- Sold over $4k of monthly new service growth in Q1 of FY26.
- Sold over $7k of monthly service retention in December 2025.
- Sold over $1.5 million in repair revenue for FY25.
Territory Manager | Business Development Manager
OTIS
Honolulu, HI
09.2019 - 04.2024
- Generated over $2,000,000 of total contract revenue by Q2 of FY23.
- Acquired Naval Facilities Engineering Command (NAVFAC) Hawaii service contract within first quarter as Territory Manager generated $1.2 million in annual maintenance revenue.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Overseas Duty Training Project Officer
Hawaii Army National Guard
Honolulu, HI
04.2021 - 04.2023
- Facilitated logistical requirements for 3 Joint and Multinational planning conferences.
- Planned, developed and executed 5 Joint and Multinational Overseas Duty Training Exercises in various countries such as South Korea, Singapore, and Indonesia.
- Awarded COIN OF EXCELLENCE for international logistical requirements set forth by US Indo-Pacific Command and US Army Pacific.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Allocated project resources to drive productivity and maximize efficiency.
Operations/Plans Officer & Battle Captain
Hawaii Army National Guard
Honolulu, HI
03.2020 - 04.2021
- Managed planning, execution and tracking of 2 inter-county vaccination operations which resulted in 95% of Hawaii National Guard vaccinated individuals in Honolulu, Maui, Kauai and Hawaii Counties.
- Oversaw Contact Tracing Operations in Honolulu as Commanding Officer to support and aid Department of Hawaii’s leading epidemiologist.
- Collaborated with Kauai Police Department to create Kauai’s Concept of Operations that addressed possible civil unrest amidst 2020 presidential election.
- Awarded Humanitarian Service Medal.
- Developed and implemented plans to reduce risk to personnel and equipment during operations.
Service Account Manager
OTIS
Honolulu, HI
09.2015 - 09.2019
- Managed portfolio that surpassed 300 accounts which generated $100,000 dollars in revenue during first quarter of employment.
- Researched up-to-date technical knowledge of elevators/escalators to better communicate with customers about company’s new products and upgrades.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
Executive Officer
Hawaii Army National Guard
Pristina, Kosovo
02.2018 - 08.2019
- Deployed to Pristina, Kosovo in support of Operation Joint Guardian.
- Direct management of 12 US Service Members.
- Administrative command/supervision of 85 US Service Members dispersed between Kosovo and Bosnia.
- Awarded Joint Service Commendation Medal, Joint Service Achievement Medal, Armed Forces Expeditionary Medal, and Armed Forces Service Medal.
- Worked directly with 27 NATO Partner Nations and Department of State.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
Education
Bachelor of Arts - Business Administration, Accounting
University of Hawaii – West Oahu
Kapolei, HISkills
Improvement planning
Goals and performance
Business development and planning
Territory management
Sales expertise
Database management
Direct sales
Sales CRM
Affiliations
WAVE (Asian Pacific ERG) Community Chair
Otis Honolulu Employee Engagement Chair
Timeline
Account Executive
TK Elevator
04.2024 - 01.2026
Overseas Duty Training Project Officer
Hawaii Army National Guard
04.2021 - 04.2023
Operations/Plans Officer & Battle Captain
Hawaii Army National Guard
03.2020 - 04.2021
Territory Manager | Business Development Manager
OTIS
09.2019 - 04.2024
Executive Officer
Hawaii Army National Guard
02.2018 - 08.2019
Service Account Manager
OTIS
09.2015 - 09.2019
Bachelor of Arts - Business Administration, Accounting
University of Hawaii – West Oahu