Dominic McClinton
Des Moines,Iowa
Summary
Reliable management professional with a passion for developing customer relationships. Experienced in creating training programs and implementing organizational strategies. Committed to providing superior customer service and maintaining high standards for customer satisfaction. Able to handle complex tasks with ease and professionalism. Industrious professional with experience in retail management. Skilled in leading and motivating teams to exceed customer expectations while increasing profits and reducing costs. Recognized for driving team performance through open communication and a positive working environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MANAGEMENT TRAINEE
- Organized workflow tasks to prevent downtime and production gaps
- Assisted managers with employee recruitment and interviews.
Manager
Buckle
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
CAREGIVER SUPERVISOR
Embrace Life
03.2021 - 01.2022
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Coordinated medical appointments, errands, and social events
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements
- Provided emotional support to clients during difficult times.
SUPERVISOR
Fed Ex
10.2020 - 08.2021
- Delegated tasks to team members according to individual strengths
- Set performance goals for staff members and helped teams meet important deadlines.
CAR DEALER
Nissan
01.2018 - 01.2019
- Proactively identified opportunities to increase profits through cross-selling of additional products or services
- Established relationships with vendors to secure discounts on parts used in repairs or maintenance services
- Negotiated competitive prices for trade-ins while maintaining profitability for the dealership.
Education
Master of Business Administration - Organizational Leadership
Grand View University
Des Moines, IA12.2023
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY -
University of Kentucky
Lexington, KY05.2021
Skills
- Customer Relations
- Customer Relationship Management
- Engineering Principles
- Advertising Techniques
- Supply Chain Management
- Manage Contracts
- Customer Service
- Staff Training
- Operations Support
Certification
- Kappa Alpha Psi Fraternity Inc.
- Former Division 1 Track and Field Athlete
- University of Kentucky Track & Field
- Northern Arizona University Track & Field
Personal Information
Date of Birth: 09/14/1998
Timeline
Manager
Buckle
08.2023 - Current
CAREGIVER SUPERVISOR
Embrace Life
03.2021 - 01.2022
SUPERVISOR
Fed Ex
10.2020 - 08.2021
CAR DEALER
Nissan
01.2018 - 01.2019
MANAGEMENT TRAINEE
Master of Business Administration - Organizational Leadership
Grand View University
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY -
University of Kentucky