Experienced community relations manager with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities.
Overview
5
5
years of professional experience
Work History
Community Engagement Manager
Taller Puertorriqueño
09.2022 - Current
Instituted array of programs for a variety of age groups ranging from youth to seniors.
Improved the Teaching Artist program by adding 4 new schools and increasing the participating student population by 20%.
Created a restructured tour script that is currently utilized in all gallery and mural tours offered.
Cultural Enrichment and Facility Rentals Manager
Taller Puertorriqueño
05.2021 - 09.2022
Generated leads for rentals through targeted marketing.
With Marketing staff, assists in the preparation of appropriate promotional materials in support of the cultural enrichment programs such as press releases, flyers, etc.
Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
Permanency Specialist
El Concilio
09.2019 - 04.2021
Created Child and Family profiles to document the strengths and qualifications of families wanting to adopt.
Finished onboarding process quickly and completed multiple heavily delayed projects by setting new goals for each assignment.
Revitalized the department in two months by implementing procedures such as: shorter more concise meetings, regularly scheduled submissions of work, and enforcing regularly updated calendars.
Interacted with clients in order to suit their specific needs in a timely manner. Contacted clients through their preferred means and answered their questions and concerns to the best of my ability involving the status of their case, while building rapport with them.
Social Media Coordinator
El Concilio
01.2019 - 09.2019
Administered marketing calendar and created new content to coincide with new product and service releases.
Analyzed key performance indicators monthly, applying data analytics to drive future strategic planning.
Developed marketing content such as blogs, promotional materials and advertisements for social media. Responsible for the most viewed and most interacted content presented on all social media outlets.
Increased engagement on all accounts by 15 percent in the first month.
Education
Bachelor of Arts - Illustration And Advertising Design
Ringling College of Art And Design
Sarasota, FL
05.2016
Skills
Customer Relations
Expert in Microsoft Office Suite
Illustration geared towards advertising
Rental and Event management
Expert in full Adobe Creative Suite
Partnership Development
Outreach management
Affiliations
Board Member of Photography Without Borders
Member of Project Storyboard Coalition
Timeline
Community Engagement Manager
Taller Puertorriqueño
09.2022 - Current
Cultural Enrichment and Facility Rentals Manager
Taller Puertorriqueño
05.2021 - 09.2022
Permanency Specialist
El Concilio
09.2019 - 04.2021
Social Media Coordinator
El Concilio
01.2019 - 09.2019
Bachelor of Arts - Illustration And Advertising Design
Ringling College of Art And Design
Similar Profiles
Joshua J. Manso MojicaJoshua J. Manso Mojica
Violence Prevention Specialist at Taller SaludViolence Prevention Specialist at Taller Salud