Dominic Parent
Goodyear,AZ
Summary
Detail-oriented Field Service Engineer with strong skills in equipment installation, system troubleshooting, and data center operations. Committed to maintaining high safety and compliance standards while delivering exceptional technical support.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
Field Service Engineer
Data Center Solutions
Phoenix , AZ
01.2022 - Current
- Installed and configured data center equipment for optimal performance.
- Conducted routine maintenance on servers and networking devices.
- Diagnosed hardware and software issues for timely resolutions.
- Collaborated with clients to understand service requirements and specifications.
- Provided technical support during system upgrades and installations.
- Documented service procedures and troubleshooting steps thoroughly.
- Trained junior technicians on best practices and equipment handling.
- Ensured compliance with safety standards during field operations.
- Performed troubleshooting, repair and maintenance of computer systems and equipment in customer locations.
- Repaired and calibrated systems and equipment post-installation.
- Provided onsite installation and configuration of hardware, software and related peripherals for customers.
- Preformed advanced diagnostics and maintenance on UPSS, STS, PDU, MBMS, BMU, CMU, and battery systems for Delta Electronics.
- Traveled to designated area on short notice to support contractors by working weekends and overtime.
- Traveled nationwide to provide field service support at major client sites, including QTS, Microsoft, Equinix, and CoreWeave.
- Execute firmware updates, load banking, control board replacements, voltage checks, and system commissioning.
- Maintained strict compliance with NFPA 70E, OSHA 10, lockout/tagout (LOTO), arc flash protocols and system reliability.
Residential Maintenance
The Villas at Camelback Crossing
Phoenix, AZ
08.2020 - 12.2021
- Performed routine inspections of grounds for cleanliness and safety hazards.
- Managed waste disposal and recycling efforts on the property grounds.
- Responded promptly to maintenance requests for outdoor areas.
- Maintained apartment community grounds, ensuring a clean, safe and well-kept enviornment.
- Replaced interior and exterior lighting, including light poles and fixtures.
- Preformed pressure washing of buildings, walkways, and common areas.
- Completed touch-up work on buildings and community features.
- Safely lifted and transported heavy equiptment and materials.
- Followed safety procedures and worked efficiently in outdoor conditions.
Education
High School Diploma -
Humanity in Sciences HighSchool
1105 E Broadway Rd Tempe AZ 85282 03-2021
Skills
- Equipment installation
- System troubleshooting
- Data center operations
- Technical documentation
- Attention to detail
- On-site support
- Safety and compliance
Certification
OSHA 10
Timeline
Field Service Engineer
Data Center Solutions
01.2022 - Current
Residential Maintenance
The Villas at Camelback Crossing
08.2020 - 12.2021
High School Diploma -
Humanity in Sciences HighSchool