Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dominic Parrish

Macomb,MI

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Closing Operations Specialist

United Wholesale Mortgage
Pontiac, Michigan
11.2024 - Current
  • Utilized software tools for data entry and tracking operational metrics.
  • Reviewed existing operations processes for accuracy, timeliness, and adherence to internal guidelines.
  • Collaborated with other departments to develop solutions that addressed operational issues across the organization.

Server

Ichiban Japanese Bistro
Sterling Heights, Michigan
11.2023 - 11.2024
  • Handled cash and processed payments through point-of-sale system.
  • Assisted in training new servers on service protocols and menu details.
  • Managed customer complaints effectively to enhance dining experience.

Server

First Watch Daytime Cafe
Macomb, Michigan
10.2022 - 11.2023
  • Provided exceptional service to high volume of daily customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Associate of Applied Science - General Studies

Macomb Community College
Macomb, MI
06-2020

Skills

  • Data entry
  • Customer relationship management
  • Quality assurance
  • Conflict resolution

Affiliations

  • Strength Training

Timeline

Closing Operations Specialist

United Wholesale Mortgage
11.2024 - Current

Server

Ichiban Japanese Bistro
11.2023 - 11.2024

Server

First Watch Daytime Cafe
10.2022 - 11.2023

Associate of Applied Science - General Studies

Macomb Community College

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