Leasa Nicholas
Senior Commercial Closing Specialist
Petersburg,VA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Senior Commercial Closing Specialist, AVP
M & T Bank
02.2023 - Current
- Interpreted borrower's assets and income to satisfy loan conditions and requirements.
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
- Produced closing instructions and coordinated with title company to monitor closing and funding.
- Utilized Salesforce/Ncino and AFS to create memos and invoices for title companies and closing attorneys.
- Managed final steps of closing process to mitigate risk and errors, achieving timely and efficient closings.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
Commercial Closing Specialist, AVP
Truist Bank
02.2016 - 02.2023
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Reviewed and validated details of loan applications and closing documentation.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Trained and guided team members to maintain high productivity and performance metrics.
Senior Mortgage Closer
SunTrust Mortgage
01.2014 - 02.2016
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Checked loan documents for accuracy prior to closing.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Assessed loan portfolios for compliance with underwriting policies.
- Researched and updated industry knowledge on changing legislation and regulations.
Closing Team Lead
Boston National Title
01.2010 - 12.2013
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Negotiated complex vendor agreements and built relationships across multiple affiliates.
- Managed vendor contracts and relationships through collaboration to maximize cost-effectiveness, optimize delivery schedules and maintain service standards.
- Cross-trained existing employees to maximize team agility and performance.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor of Science - Business Administration And Project Management
ITT Technical Institute - Indianapolis
Richmond, VA06.2016
Associate of Applied Science - Legal Studies
Bryant And Stratton College
Richmond, VA12.2001
Skills
- Document Review
- Title Examination
- Deadline-oriented
- Real estate knowledge
- Closing Techniques
- Loan Processing
- File Management
- Data Collection
- Relationship Management
- Regulatory Compliance
- Mortgage Loan Processing
- Closing support
- Loan Disbursement
- Risk Assessment
- Quality Control
- Desktop Underwriter
- Financial Data Collection
- Customer Service
- Regulatory Compliance Documentation
- Professional Demeanor
- Microsoft Office
- Time management abilities
- Negotiation
- Verbal Communication
- Problem-Solving
- Legal Documentation
- Professionalism
- Relationship Building
- Time Management
- Multitasking Abilities
- Attention to Detail
- Data Entry
- Microsoft Office Suite
- Decision-Making
- Multitasking
- Team Collaboration
Timeline
Senior Commercial Closing Specialist, AVP
M & T Bank
02.2023 - Current
Commercial Closing Specialist, AVP
Truist Bank
02.2016 - 02.2023
Senior Mortgage Closer
SunTrust Mortgage
01.2014 - 02.2016
Closing Team Lead
Boston National Title
01.2010 - 12.2013
Bachelor of Science - Business Administration And Project Management
ITT Technical Institute - Indianapolis
Associate of Applied Science - Legal Studies
Bryant And Stratton College
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