Dominic Piazza
Amherst
Summary
Dynamic and adaptable, I excelled at the Country Club Of Buffalo, enhancing guest experiences through exceptional customer service and efficient cleanliness. Leveraging skills in order taking and landscape equipment operation, I boosted team productivity and safety. My strong work ethic and memory retention underpin a proven track record of achieving high-quality service standards.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Country Club Of Buffalo
05.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Crew Team Member
Dave's Snowplowing and Landscaping
04.2023 - 09.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Education
High School Diploma -
Williamsville North High School
Williamsville, NY05-2024
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Memory retention
- Upselling techniques
- Strong work ethic
- Flexible and adaptable
- Using hand tools
- Jobsite safety
- Team collaboration
- Landscape equipment operation
Timeline
Restaurant Waiter
Country Club Of Buffalo
05.2024 - Current
Crew Team Member
Dave's Snowplowing and Landscaping
04.2023 - 09.2023
High School Diploma -
Williamsville North High School
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