Dominic Rosas
Forney,TX
Summary
Accounting graduate from Texas A&M Commerce determined to leverage academic background and experience in customer-oriented service roles to secure entry-level position.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
08.2023 - Current
- Develops strong rapport with regular customers through genuine hospitality efforts and personalized service leading to repeat business
- Consistently meets or exceeds performance goals related to sales targets, customer satisfaction ratings, and accuracy reports
- Promotes a positive and collaborative work environment, fostering teamwork through excellent communication and recognition of outstanding achievement.
- Trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Catering Lead
Chick-fil-a
11.2019 - 07.2023
- Assisted restaurant director through entire logistics process from preparing catering orders, to coordinating transportation to large-scale events of ~15 miles
- Implemented effective relationship-building strategies such as including complementary items and sending follow-up notes to event managers, contributing to increased event bookings
- Entrusted with responsibility of conducting large cash transactions (up to $1000), tracking invoices, and issuing receipts
- Demonstrated flexibility by seamlessly transitioning between positions in-store to piloting events with complex itineraries, resulting in recognition as Catering lead
Education
Bachelor of Business Administration - Accounting
Texas A&M University - Commerce
Commerce, TX05.2024
Relevant Courses
Advanced Accounting
Auditing
Income Tax
Cost Accounting
Government & Non-Profit
Accounting Information Systems
Timeline
Server
Texas Roadhouse
08.2023 - Current
Catering Lead
Chick-fil-a
11.2019 - 07.2023
Bachelor of Business Administration - Accounting
Texas A&M University - Commerce