Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Dominic Staples-Fairbanks

Cass Lake,Minnesota

Summary

Results-oriented professional with extensive customer service experience at Bemidji Town & Country Club. Demonstrated success in improving customer engagement and satisfaction through effective communication and problem-solving. Proficient in digital marketing and team collaboration, consistently achieving high-quality dining experiences and positive guest relations.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Bemidji Town & Country Club
Bemidji, Minnesota
04.2024 - 10.2025
  • Coordinated table setups to maintain high-quality presentation for all dining experiences.
  • Ensured top-tier customer service by predicting guest needs, providing swift responses, and recognizing every guest no matter how busy or what time it was.
  • Addressed customer complaints courteously in alignment with company policy.

Cashier

Cedar Lakes Casino
Cass Lake, Minnesota
04.2022 - 03.2024
  • Administered cash register and POS system to facilitate transactions using cash, check, and credit card.
  • Partnered with team members to facilitate seamless store operations.
  • Executed additional responsibilities as directed by management

Education

MBA - Business Administration

Bemidji State University
Bemidji, MN
05-2028

Skills

  • Customer service
  • Positive and professional
  • Digital marketing
  • Affiliate marketing
  • Customer engagement
  • Multicultural marketing
  • Team collaboration
  • Project Support

Affiliations

  • Multi sport athlete throughout High School and College

Accomplishments

  • Involved in National Honor Society in High School

Timeline

Restaurant Waiter

Bemidji Town & Country Club
04.2024 - 10.2025

Cashier

Cedar Lakes Casino
04.2022 - 03.2024

MBA - Business Administration

Bemidji State University

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