Dominic Yates
Eau Claire
Summary
Dynamic and results-oriented leader with a proven ability to oversee all aspects of business operations, driving profitability and operational excellence. Adept at strategic planning, team leadership, and process optimization, with a strong focus on customer satisfaction and employee engagement. Excels in analyzing financial data, managing budgets, and implementing efficient systems to achieve organizational goals. Possesses exceptional communication, problem-solving, and decision-making skills, coupled with a commitment to fostering a positive and productive workplace culture. Recognized for adaptability, integrity, and the ability to inspire teams to exceed expectations. Loves to facilitate a simultaneously fun but serious work environment and develop healthy relationships with team mates. Also a 4-2 MMA Fighter who is an essential part of function at local MMA gym.
Overview
5
5
years of professional experience
Work History
General Manager
Midwest Home Supply
Eau Claire, Wisconsin
12.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals (25-40 employees depending on time of year), fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Performed payroll and kept track of all employee Timesheets on a weekly basis
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Head Coach of Striking Fundamentals
Ronin Fitness MMA and Jiu Jitsu
Eau Claire, WI
07.2023 - Current
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques.
- Sharpened leadership skills by developing productive workout regimens and giving athletes successful concepts for optimum performance.
- Helps athletes with mental barriers, including anxiety management and positive affirmation practice.
- Facilitates athlete skill development in both group and private sessions.
Online Department Head Manager
Midwest Home Supply Online
Eau Claire, WI
07.2022 - 11.2023
- Optimized operations by identifying areas for improvement and implementing necessary changes, resulting in reduced costs and increased output.
- Developed a comprehensive training program for new employees, resulting in improved performance across the department.
- Implemented performance measurement systems that drove accountability among staff members, leading to higher overall performance levels within the department.
- Mentored junior staff members with personalized guidance, contributing to their professional growth and development within the company.
- Regularly sold more than $40,000 of product monthly online. have became extremely familiar with online platforms including QVC Network, Amazon, EBay, Etsy, KBID, and more.
- Developed a web of contacts within the city of Eau Claire to expedite shipping of mass quantities of product for nationally televised product airings
- Would regularly take on more than 20 extraneous employees and delegate tasks to complete goals that were beyond the current scope of our residing team.
Parts Specialist
Camping World
Eau Claire, WI
07.2021 - 07.2022
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Was in charge of all mattress and interior decoration replacements for incoming RV's
Solar Energy Consultant
Better Earth Solar Solutions
San Francisco, CA
07.2020 - 06.2021
- Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
- Assisted clients in navigating local permitting processes and securing financing options for their projects.
- Became quite familiar with unprompted customer interactions through Door to Door sales.
Education
Bachelors in Professional Communications - Professional Communications
UW-Stout
Menomonie, WIHigh School Diploma -
Memorial High School
Eau Claire05-2018
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
-Interviewing for the purpose of hiring
-
- Social
- Excellent Networker
- Liquidation Specialist
- Efficient multi-tasker
- Inventory control
- Customer relationship management
Timeline
General Manager
Midwest Home Supply
12.2023 - Current
Head Coach of Striking Fundamentals
Ronin Fitness MMA and Jiu Jitsu
07.2023 - Current
Online Department Head Manager
Midwest Home Supply Online
07.2022 - 11.2023
Parts Specialist
Camping World
07.2021 - 07.2022
Solar Energy Consultant
Better Earth Solar Solutions
07.2020 - 06.2021
Bachelors in Professional Communications - Professional Communications
UW-Stout
High School Diploma -
Memorial High School