Adept in mixology and possessing a service-oriented mindset, I significantly boosted sales at Ma'Coco by upselling and maintaining excellent customer relationships. Trained in TOAST system operation and committed to safe service compliance, my skills in enhancing customer experience and bar efficiency stand out. My background also includes expertise in painting and landscaping, showcasing versatility and a strong work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender/Server
Ma'Coco
Buda, TX
10.2024 - Current
Developed good working relationships with fellow employees through effective communication.
Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Trained new bartenders on drink preparation and upselling techniques.
Assisted in setting up the bar for service shift.
Maintained inventory of liquor, beer, wine, and other beverage items.
Attended regular training sessions to stay updated on new products or trends.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Greeted customers and provided excellent customer service.
Upsold customers from shelf to premium brands to help boost sales.
Provided drink suggestions to customers based on their preferences.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Painting/Landscaping Assistant
Viictor Garza
Running Springs, California
08.2016 - 07.2024
Cleaned tools, equipment, and surfaces before and after painting tasks.
Identified and located required tools prior to starting each project.
Set up scaffolding according to instructions provided by lead painter.
Transported materials to job sites in company vehicles.
Performed minor repairs on surfaces to be painted prior to application of paint.
Used power washers or pressure cleaners to remove dirt from exterior walls prior to painting.
Painted walls and other large areas using brushes, rollers and spray guns.
Helped prepare walls for painting by sanding rough spots or filling holes with putty.
Readied drywall by applying skim coat, sanding and adding desired texture.Advised customers on plant, flower or shrubbery care.
Installed outdoor lighting systems according to manufacturer specifications.
Built or maintained greenhouses, fences or benches,
Cleaned up debris from job sites at the end of each day's work.
Collected trash from job sites on a regular basis to maintain cleanliness.