Dominick Caldarola
Henderson,NV
Summary
Talented sales professional with a proven ability to build strong customer relationships, close high value deals, and exceed sales goals. Skilled in needs based selling, product demonstrations/explanation, and customer follow up. Seeking to apply these strengths in a friendly and welcoming sales environment.
Overview
11
11
years of professional experience
Work History
Veteran Sales Advisor
Vetcomm US
San Diego, CA
08.2025 - Current
- Delivered exceptional customer service by actively listening to client needs and providing options to best suit each individual situation.
- Cultivated strong relationships with clients, fostering trust and encouraging repeat business through personalized follow ups.
- Coordinated with cross functional teams to streamline the sales process, enhancing the overall customer experience.
- Managed extensive product knowledge training for new team members to elevate service quality and sales performance.
Internet Manager
Henderson Hyundai
09.2020 - 08.2025
- Manage online sales leads from various digital platforms including dealership website, third-party sites, and social media, ensuring prompt and effective follow-up.
- Develop and implement digital marketing strategies to increase online traffic, lead conversion, and customer engagement.
- Coordinate with sales team to schedule test drives and ensure seamless transition from online inquiry to in-store experience.
- Maintain CRM systems by tracking lead sources, communication history, and sales performance to optimize conversion rates.
- Lead “Driveway” operations for our store which is Lithia motors online sales platform
- Respond to customer inquiries via email, chat, and phone with professionalism, product knowledge, and a customer-first attitude.
- Create and manage online vehicle listings with accurate pricing, photos, and descriptions to maximize inventory visibility.
Sales Associate
Centereach Hyundai and Genesis
05.2015 - 03.2020
- Greet and engage customers, assess needs, and recommend suitable vehicle options.
- Maintain up to date knowledge of inventory, financing options, and promotions.
- Conduct test drives, present vehicle features and benefits, and close sales efficiently.
- Managed CRM entries and followed up with leads and previous customers.
Education
Associates - Business Administration
SCCC
01-2014
High School - undefined
Patchogue Medford High School
06-2011
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales background
- Sales strategies
- Sales team leadership
- Upselling strategies
- Objection handling
- Performance tracking
- CRM proficiency
- Pipeline management
Interests
Enthusiast of water sports including jet skiing, wakeboarding, and kayaking I Enjoy staying active in my free time, Automotive repair and restoration hands on experience with diagnostics, engine work, and performance tuning; enjoy customizing and maintaining vehicles as a personal hobby
Timeline
Veteran Sales Advisor
Vetcomm US
08.2025 - Current
Internet Manager
Henderson Hyundai
09.2020 - 08.2025
Sales Associate
Centereach Hyundai and Genesis
05.2015 - 03.2020
High School - undefined
Patchogue Medford High School
Associates - Business Administration
SCCC