Dominick Cruz
Los Angeles,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Childrens hospital of Los Angeles
Los Angeles, CA
07.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
Medical Assistant
The LGBTQ Center
Los Angeles, CA
01.2017 - 12.2021
- Socializing with patients to provide the best experience at The LGBTQ Center.
- Safely managing and providing services to a large number of individuals.
- Laboratory experience and executing all laboratory duties stated under the job description.
- vital signs
- Blood drawing.
- charting
- Provide patient referrals, book follow-up appointments when necessary.
- Follow up on support treatment and adherence activities.
- Assure that examination rooms and treatment rooms are always properly stocked with equipment, such as supplies and disposable exam materials.
- Maintain clinical information for all patients adherences.
- Collaborate with medical and other healthcare providers, including referral to other medical and mental health services.
- Comply with medical laws
Medical Assistant
Dr. Malak Shammas
Beverly Hills, CA
01.2014 - 03.2016
- Overseeing Dr.Malak Shammas office
- Safely managing and providing services
- front and back office assiting with other doctors and also ansering phones calls
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
Medical Assistant
Gonzalez Family practice
Los Angeles, CA
06.2011 - 02.2016
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Filed insurance claims forms in accordance with applicable regulations.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Education
Medical Assistant -
Everest College - Alhambra
Alhambra, CA06-2010
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CA06-2006
Skills
- HIPAA Compliance
- Data Entry
- Medical Terminology
- Check-in coordination
- Medical Billing
- Intake control
- Phlebotomy
- Electronic Medical Records
- CPR
- Advanced Problem-Solving
- Patient Flow Management
- Procedure Assistance
- Patient-focused care
- Patient Scheduling
- Supply Chain Coordination
- Payment Collection
- Understands medical procedures
- Conflict resolution abilities
- Customer Service
- Communicating with patient families
- Adaptable
- Vital signs monitoring
- Restocking lab supplies
Timeline
Medical Assistant
Childrens hospital of Los Angeles
07.2024 - Current
Medical Assistant
The LGBTQ Center
01.2017 - 12.2021
Medical Assistant
Dr. Malak Shammas
01.2014 - 03.2016
Medical Assistant
Gonzalez Family practice
06.2011 - 02.2016
Medical Assistant -
Everest College - Alhambra
High School Diploma -
James A. Garfield Senior High School
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