Dominick Giorgio

• Led daily aquatics operations, overseeing staff scheduling, supervision, safety protocols, and enhancing member experience.
• Managed lifeguard staff and coordinated with departments to uphold service and operational standards.
• Resolved member needs in fast-paced, high-service environment, ensuring team accountability and satisfaction.

• Managed the sales cycle from cold outreach and discovery through objection handling and close.
• Managed sales cycle from cold outreach to close, ensuring effective objection handling and customer engagement.
• Articulated service value, pricing, and competitive differentiators to prospective customers, enhancing understanding and interest.
• Developed and maintained prospect pipeline in CRM software, ensuring accurate follow-up and comprehensive account records.
• Performed in a quota-focused sales environment requiring consistency, resilience, and self-motivation.

• Ensured safety and professionalism by promptly addressing member and operational needs.
• Managed part-time responsibilities while effectively pursuing professional and educational commitments.
• Monitored pool activities to ensure safety and compliance with regulations.
• Responded swiftly to emergencies, administering first aid and CPR as needed.
• Conducted routine safety inspections of pool facilities and equipment.

• Coordinated member service, tee-time scheduling, merchandise management, and daily golf operations to enhance overall member satisfaction.
• Collaborated with members and club staff to ensure organized and exceptional customer service experience.
• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Maintained inventory accuracy through regular stock checks and organization.
• Processed transactions efficiently using point-of-sale systems, ensuring smooth checkout experiences.

• Gained customer-service experience through direct guest interaction in fast-paced service environment.
• Provided exceptional customer service while assisting clients with grooming needs.
• Maintained cleanliness and organization of equipment and workstations to enhance operational efficiency.
• Collaborated with stylists to ensure timely service delivery and client satisfaction.

Current Student