Dominick Hart
Lakewood,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Highly motivated Sales Associate with extensive customer service and sales experience.
Overview
8
8
years of professional experience
Work History
Kitchen Manager
Arvada Villa Italian Restaurant
06.2022 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
Sales Associate
Empire Lakewood Nissan
05.2021 - 05.2022
- Demonstrated cars by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Located merchandise across various stores to address customer needs.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Key Manager
The Green Solution
07.2020 - 05.2021
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Developed professional relationships to improve retention of key customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained newly hired sales team in upselling techniques.
- Trained team members in successful strategies to meet operational and sales targets.
Key Manager
The Green Solution
08.2018 - 06.2020
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Opening and closing store daily.
- Learned entire catalog of items to improve recommendations and increase upsells to customers.
- Adapted easily to new COVID-19 rules and regulations.
Intern
Shapiro Winthers PC
05.2017 - 08.2017
- Sorted and organized files, spreadsheets, and reports.
- Converting paper documents to PDFs.
Sales Associate
Empire Lakewood Nissan
06.2015 - 08.2015
- Demonstrated cars by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
Education
BBA - Marketing
Colorado State University
Fort Collins, CO05.2018
BBA - Marketing
University of Wyoming
Laramie, WY05.2016
High School Diploma -
Arvada West High School
Arvada, CO05.2014
Skills
- Team Leadership
- Strategic Planning
- Customer Service and Assistance
- Strong Negotiating and Selling Skills
- Well Groomed and Presentable
- Very Target Driven
- Works Good under Pressure
- Goal Orientated and Motivated
- Easily Adaptable
- Confident and Resilient
Timeline
Kitchen Manager
Arvada Villa Italian Restaurant
06.2022 - Current
Sales Associate
Empire Lakewood Nissan
05.2021 - 05.2022
Key Manager
The Green Solution
07.2020 - 05.2021
Key Manager
The Green Solution
08.2018 - 06.2020
Intern
Shapiro Winthers PC
05.2017 - 08.2017
Sales Associate
Empire Lakewood Nissan
06.2015 - 08.2015
BBA - Marketing
Colorado State University
BBA - Marketing
University of Wyoming
High School Diploma -
Arvada West High School
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