Dominick Ingram
Planet Fitness
ROCHESTER
1
Certification
4
years of professional experience
Motivated individual with a track record of problem resolution and operational excellence. Committed to driving high service standards and enhancing member experiences through effective time management and teamwork.
Work History
General Manager
1 Year 11 Months- Managed staff recruitment, training, and performance evaluations to ensure high service standards.
- Oversaw daily facility operations, ensuring compliance with safety and cleanliness protocols.
- Developed and implemented operational procedures to enhance member experience and satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Fostered positive relationships with members through exceptional customer service practices.
Food and Beverage Expert
5 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations, and provided exceptional service.
Sales Associate
9 Months- Delivered exceptional customer service, enhancing member satisfaction and retention.
- Maintained cleanliness and organization of fitness equipment, adhering to safety standards.
- Responded promptly to member inquiries, resolving issues effectively and fostering positive relationships.
Education
High School Diploma
- Honor Roll
- Extracurricular Activities: Baseball, Basketball
Skills
Operations management
Budget management
Leadership and team building
Problem resolution
Decision-making
Time management
Interdepartmental collaboration
Certification
- Adult First Aid/CPR/AED
Timeline
General Manager
Planet Fitness
09.2024 - CurrentRead More
Food and Beverage Expert
Target Corporation
04.2024 - 09.2024Read More
Sales Associate
LA Fitness
08.2022 - 05.2023Read More
Webster Schroeder
High School Diploma
Read More