Dominick Lukowski
Overview
6
6
years of professional experience
Work History
Server
Blanco Cocina & Cantina
Oak Brook
01.2021 - Current
- Provide excellent customer service while keeping focus on increasing sales
- Lead private contracted events and generate 10% or more in sales than the contracted minimum
- Expected to sell at least $1,000/shift
- #1 in alcohol sales Cinco De Mayo weekend generating over $2,000 in sales
- Emphasize on up selling and cross selling guests
Server
Texas Roadhouse
Joliet
09.2020 - 01.2021
- Become knowledgable of all food and beverage products
- Maintain a 40% upsell conversion rate each shift
- Expected to sell at least $600/shift
Supply Chain Specialist
Northwestern Memorial Hospital
Chicago
11.2019 - 02.2020
- Familiarize with basic medical equipment knowledge
- Distribute various medical supplies to correct operating rooms
- Follow up with daily inventory reports
Customer Service Representative
Silver Cross Hospital
New Lenox
02.2019 - 11.2019
- Register patients with outpatient testing orders (MRI, CT Scan, Ultrasound, etc.)
- Onboard new patients into the Silver Cross medical system
- Handle a high volume of calls daily, always giving best customer service to each patient
Education
Bachelor’s Degree -
Illinois State University
Skills
- Customer service
- Sales techniques
- Upselling strategies
- Point of sale systems
- Communication skills
- Inventory management
- Problem solving
- Multitasking and organization
Timeline
Server
Blanco Cocina & Cantina
01.2021 - Current
Server
Texas Roadhouse
09.2020 - 01.2021
Supply Chain Specialist
Northwestern Memorial Hospital
11.2019 - 02.2020
Customer Service Representative
Silver Cross Hospital
02.2019 - 11.2019
Bachelor’s Degree -
Illinois State University