Dominick Tweed
Wilmington,DE
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Host
Big Fish Grill on the Riverfront
07.2022 - Current
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
- Coordinated with servers and kitchen staff for smooth service flow.
- Assisted guests with menu inquiries and special requests.
- Trained new hosts on customer service standards and procedures.
- Maintained cleanliness of the host stand and dining area.
- Monitored wait times and communicated updates to guests effectively.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Education
M.D. - Sports Health
University of Delaware
Newark, DE05-2029
High School Diploma -
The Charter School of Wilmington
Wilmington, DE06-2024
Skills
- Customer service
- Team collaboration
- Communication skills
- Time management
- Safety protocols
- Seating arrangements
- Customer engagement
- Team player mentality
- Effective time management
- First aid training
Organizations
Phi Epsilon Kappa (professional Health Sciences Coed Fraternity), Newark, DE, Member, 10/25 - Present
References
References available upon request.
Timeline
Host
Big Fish Grill on the Riverfront
07.2022 - Current
High School Diploma -
The Charter School of Wilmington
M.D. - Sports Health
University of Delaware