Dominick Vassos
Arlington Heights,IL
Summary
Compassionate Case Manager experienced high stress environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
12
12
years of professional experience
Work History
Case Manager
New Directions Addiction Recovery Specialists
08.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Restaurant Manager
Dining Out Enterprises
04.2012 - 06.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
High School Diploma -
McHenry High School West Campus
McHenry, IL06.2008
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Timeline
Case Manager
New Directions Addiction Recovery Specialists
08.2022 - Current
Restaurant Manager
Dining Out Enterprises
04.2012 - 06.2022
High School Diploma -
McHenry High School West Campus
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