Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Dominik Pennock-Carrillo

Leander

Summary

Motivated Shift Leader at Smoothie King, with a proven track record in employee training and inventory management. Adept at enhancing team performance and driving sales through strategic analysis. Recognized for exceptional customer service and food safety compliance, fostering a collaborative and positive work environment that boosts operational efficiency. Able to adapt quickly to unfamiliar work environments and eager to learn new skills.

Overview

7
7
years of professional experience

Work History

Shift Leader

Smoothie King
Cedar Park
08.2022 - Current
  • Trained new employees on shift operations to enhance team capabilities.
  • Monitored employee performance for compliance with company policies and procedures.
  • Conducted shift meetings to discuss upcoming events and policy changes.
  • Inspected food preparation areas, ensuring sanitation standards were consistently met.
  • Maintained an organized work environment through effective delegation of tasks.
  • Monitored inventory levels, ordered supplies as necessary to prevent shortages.
  • Analyzed sales data to identify trends and recommend improvements.
  • Operating and balancing cash drawers for accurate financial transactions.

Host/Delivery Driver

Amy's China Cuisine
Cedar Park
11.2021 - 04.2022
  • Handled reservations via phone and in person, ensuring prompt service.
  • Maintained cleanliness of lobby by wiping down tables and chairs regularly.
  • Managed incoming calls during peak hours to enhance customer experience.
  • Greeted guests upon arrival, escorting them to assigned dining areas and presenting menus.
  • Cultivated long-term customer relationships to boost repeat business opportunities.
  • Assisted warehouse personnel with order packing during high-demand periods.
  • Delivered goods punctually while complying with traffic regulations.
  • Inspected delivery vehicle for safety and performance prior to each trip.

Food Truck Operator

Kababaque
Austin
03.2020 - 10.2021
  • Trained new staff on proper usage of kitchen tools and equipment.
  • Managed inventory levels for raw materials utilized in grilling.
  • Ensured safe working conditions by promptly cleaning up spilled food.
  • Prepared and cooked lamb, poultry, and various food items per recipes or specifications.
  • Resolved customer complaints quickly and professionally to enhance service quality.
  • Contributed to successful events including Formula 1, South By Southwest, and Austin City Limits.

Sandwich Artist

SUBWAY®Restaurants
Leander
04.2019 - 08.2021
  • Upsold additional items to drive store profits.
  • Operated cash registers for accurate payment processing.
  • Verified food quality standards before serving.
  • Maintained organized inventory for efficient restocking.
  • Provided prompt, professional customer service for inquiries.
  • Trained new staff in proper sandwich-making techniques.
  • Cleaned dining and kitchen areas post-shift.
  • Checked expiration dates to ensure freshness of products.
  • Prepared food items such as bread, sandwiches, salads, cookies, and drinks according to customer orders or company recipes.

Car Wash Detailer

H20 Hand Car Wash
Cedar Park
03.2018 - 02.2019
  • Applied upholstery conditioners to leather seats as required.
  • Sanitized interior surfaces, including dashboards and consoles.
  • Dried vehicles with towels and cloths post-wash.
  • Cleaned wheels and tires using specialized cleaners and brushes.
  • Polished and waxed vehicle exteriors to enhance paint protection.
  • Vacuumed interiors to eliminate dirt and debris.
  • Utilized air guns to remove dirt from cracks and crevices.

Education

High School Diploma -

Austin Community College
Austin, TX
08-2028

Skills

  • Employee training and development
  • Inventory management
  • Customer service excellence
  • Sales analysis and reporting
  • Team leadership and collaboration
  • Food safety compliance
  • Buzz marketing strategies
  • Interpersonal relations skills
  • Strategic thinking and planning
  • Equipment troubleshooting expertise
  • Creative problem solving

Affiliations

  • 4 year varsity high-school wrestler
  • Training to attend the Ginetta GT academy

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Top 2% Lap Time in Gran Turismo 7 on the Nurburgring in a 2023 Honda Civic
  • 1210 SAT

References

References available upon request.

Timeline

Shift Leader

Smoothie King
08.2022 - Current

Host/Delivery Driver

Amy's China Cuisine
11.2021 - 04.2022

Food Truck Operator

Kababaque
03.2020 - 10.2021

Sandwich Artist

SUBWAY®Restaurants
04.2019 - 08.2021

Car Wash Detailer

H20 Hand Car Wash
03.2018 - 02.2019

High School Diploma -

Austin Community College

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