Dominika HARVIN
Lithonia,Georgia
Summary
Seasoned Logistics Manager with a proven track record at United States Army, adept in process supervision and logistics management software. Excelled in enhancing system efficiencies and supervising over 100 daily shipments, demonstrating exceptional organizational and communication skills. Achieved significant improvements in process performance and compliance, underscoring a commitment to excellence and strategic supply chain coordination.
Overview
8
8
years of professional experience
Work History
Driver
Lyft
Atlanta, Georgia
10.2024 - Current
Delivery Driver
Amazon
Olympia, WA
04.2022 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Logistics Manager
United States Army
Fort Lewis, Washington
11.2016 - 04.2022
- Directed shipping and receiving of wide range of products daily.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated dispatching of two drivers to accomplish daily delivery requirements.
- Implemented innovative strategies to improve processes, systems and behavior.
- Managed monthly freight cost reporting processes.
- Prepared updated shipment reports for executives and clients.
- Kept corporate departments and customers updated on critical shipments.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Administered sales orders, as well as processed and documented transactions.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Education
High School Diploma -
Tennessee State University
Nashville, TNLogistics and Supply Chain Management
American Public University
Skills
- Supervision of Processes
- Process Performance Tracking
- Standards Compliance Documentation
- Logistics Management Software
- Logistics Processes Planning
- Data Interpretation
- Service Provider Communication
- Improvement Recommendations
- Compliance Regulations
- Vehicle Flow Monitoring
- Monthly Inventory
- Daily Operations Management
- Supply Chain Coordination
- Inventory Reconciliation
- Delivery pickup
- Driving and transportation
- Passenger transportation
- Customer service excellence
- Problem-solving
- Help desk support
- Conflict resolution
Education
true,Nashville, TN
Contact
Olympia, WA 98513
Timeline
Driver
Lyft
10.2024 - Current
Delivery Driver
Amazon
04.2022 - 08.2022
Logistics Manager
United States Army
11.2016 - 04.2022
High School Diploma -
Tennessee State University
Logistics and Supply Chain Management
American Public University