Zanetta Redmond
111 East Third Street,MS
Summary
Started working at this agency as a homemaker back in June of 2000, and since then matriculated through several positions within this same company. Family Preservation Specialists, Child Protection Specialists, Regional Work Supervisors, and Adoption Specialists.ASWS front-line, and currently an Adoption Regional Social Work Supervisor. Invested Social Worker dedicated to forming trusting relationships and advocating for the best interest of clients. Expertise in Adoption. Respectful and compassionate professional offering a 24-year background serving the community by guiding clients in need.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Adoption RSWS/SSS
Child Protective Services
06.2017 - Current
- Oversee staff of 5 ASWS
- Supported adoption of ASWS in decision-making
- Facilitate face-to-face meetings with Adoption ASWS to measure progress
- Attended court proceedings, submitted documents and testified.
- Responded to claims of abuse, neglect or safety concerns.
- Developed plans to strengthen family units.
- Maintained case records and legal documentation.
- Developed and implemented programs to support children's mental health and well-being.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Lead individualized and group counselling sessions with children and families.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioural needs.
- Intervened in crises and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Acting Adoption Regional Social Worker Supervisor
MDCPS
06.2017 - 01.2018
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Contributed to policy development efforts within the organization or broader community context, advocating for systemic change that would benefit clients'' needs more effectively over time.
- Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for selfadvocacy.
- Reduced recidivism rates among at-risk youth by providing targeted interventions focused on skill-building, pro-social activities, and positive role modeling.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
Adoption Specialists
MDCPS
12.2014 - 05.2017
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Documented data and completed accurate updates to case records.
- Developed and implemented programs to support children's mental health and well-being.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solution
- Intervened in crises and counselled children experiencing emergencies and disruptive incidents.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
Area Social Work Supervisor
MDCPS
07.2010 - 11.2014
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Identified community resources to support clients.
- Provided crisis intervention, guidance and supportive counseling to clients.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Utilized grant writing skills to secure additional program funding.
- Managed volunteer programs focused on providing community services to underserved populations.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Collaborated with community members to develop and implement service initiatives.
Child Protective Specialist
MDCPS
01.2006 - 06.2010
- Visited homes, inspected surroundings and interviewed family members.
- Attended court proceedings, submitted documents and testified.
- Responded to claims of abuse, neglect or safety concerns.
- Developed plans to strengthen family units.
- Maintained case records and legal documentation.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Education
Master of Science - Social Work
Mississippi Valley State University
Itta Bena, MS05.2018
Bachelor of Science - Social Work
Jackson State University
Jackson, MS05.2000
GED -
Humprey's County High School
Belzoni, United States06.1993
Skills
- Community Networks
- Multidisciplinary Collaboration
- Report Writing
- Abuse and Neglect Investigation
- Court Proceedings
- Ethical Practice
- Professional boundaries
- Case Management
- Teamwork and Collaboration
- Decision-Making
- Adaptability
- Individual and family counseling
- Organizational Skills
- Multitasking Abilities
- Interpersonal Skills
- Analytical Thinking
Accomplishments
Hosted and planned three National Adoption Celebration at three service areas.
Maintained Data and pinpoint problem areas within the company.
Certification
Licensed Social Worker (MS)
Timeline
Adoption RSWS/SSS
Child Protective Services
06.2017 - Current
Acting Adoption Regional Social Worker Supervisor
MDCPS
06.2017 - 01.2018
Adoption Specialists
MDCPS
12.2014 - 05.2017
Area Social Work Supervisor
MDCPS
07.2010 - 11.2014
Child Protective Specialist
MDCPS
01.2006 - 06.2010
Master of Science - Social Work
Mississippi Valley State University
Bachelor of Science - Social Work
Jackson State University
GED -
Humprey's County High School
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